We want to let our current providers speak for themselves. In a recent survey, we asked our providers how they felt about our service. In the categories listed below they rated MHMI on a scale of 1 to 10 (10 being the highest) Below are the results of that survey.
|How would you rate the speed and expertise of the follow up?||9.3 out of 10.0 points|
|How would you rate our efficiency?||9.5 out of 10.0 points|
|Rate your overall satisfaction with your experience with MHMI:||9.6 out of 10.0 points|
|Please rate the responsiveness to your questions and concerns:||9.5 out of 10.0 points|
|Are you treated with professionalism and respect?||9.8 out of 10.0 points|
|Are you treated with courtesy?||9.9 out of 10.0 points|
|100% said YES, they would recommend MHMI to a colleague or friend.|
We take customer service very seriously. That’s why when you and your patients call in, you will speak to a “live” person and not have to navigate through a complicated phone tree where you leave a message and hope someone will return your call.